Privacy Policy

KINTSUGI WHIDE PRIVATE LIMITED is committed to respecting and protecting your privacy when you use our website. This policy defines the basis on which any kind of personal data collected from you or provided by you shall be processed by us. Please read the following carefully to understand our views and practices regarding your personal and private data.

We are fully committed to safeguarding your privacy and security in an uncompromising manner while collecting information from users and determining where, when, and how to collect such information.

KINTSUGI WHIDE PRIVATE LIMITED will never exchange, sell, or supply any personal user information provided on the website without your prior permission. KINTSUGI WHIDE PRIVATE LIMITED may collect and process the following data related to you:

  • Information provided via forms on the website while registering to use our website. We may further ask you to provide information when reporting an issue with our website.
  • A record of your correspondence will be kept when you contact us.
  • Details related to your website visits, including but not limited to location data, weblogs, traffic data, and resources accessed by the user.
  • We may also send promotional emails about upcoming services, new offers, and information that might interest you at the email address provided during registration.

Health Data Collection

  • We may collect sensitive health information such as medical history, dietary preferences, and allergies to provide product customization tailored to your needs.
  • Your health data is securely stored in encrypted databases and is only used to enhance your experience with our products and services.
  • We strictly comply with applicable data protection laws, including the Information Technology (IT) Act, 2000 (India) and General Data Protection Regulation (GDPR) (if applicable).

Parental Consent for Minors

  • If our products are designed for children or teens, we ensure that explicit consent is obtained from guardians before collecting any personal or health-related data.
  • We are committed to protecting the privacy of minors and handle their information in strict compliance with data protection regulations.

IP Addresses and Cookies

  • The user as an individual and their personal data are not identified when they access the website using an internet domain with an IP address.
  • The web server only recognizes the internet domain and specific IP address to identify users’ browsing patterns.
  • We may collect information about your general internet usage through a cookie file stored on your computer’s hard drive.
  • Cookies help the website provide improved and personalized service using traffic log cookies. You have the option to refuse cookies by activating the settings in your browser.

Links to Other Websites

  • Our website may contain links to other related websites, but we do not hold control over the functioning of other websites once you leave ours.
  • We cannot guarantee the protection of information shared with such websites, as they are not governed by our privacy statement.
  • We request you exercise caution while visiting these websites, as KINTSUGI WHIDE PRIVATE LIMITED shall not be liable for any damages resulting from such visits.

Phishing

  • KINTSUGI WHIDE PRIVATE LIMITED shall not be liable for any loss caused by phishing emails claiming to be from the company.
  • Please note that we will never ask for your personal information, such as your password, username, credit card details, or related information, via email, telephone, or any similar means.

Personal Data

  • Our company has taken all necessary steps to ensure that your data is treated in accordance with this privacy policy.
  • You are responsible for keeping your password and login details confidential to avoid any loss.
  • We shall not distribute or lend your personal information to a third party unless permitted by a court of law.

Security of Your Information

  • The forms provided during registration are encrypted to protect your privacy. Once submitted, the data is stored securely in databases inaccessible over the internet.

Changes to Privacy Policy

  • Any future changes to the privacy policy will be posted on this page for user review.
  • Any questions, comments, or requests regarding the Terms are welcome and should be addressed to our official email address.